New Platform Launch

Full-Stack Operations Support for Hospitality

Your complete knowledge base for every part of your operation — from food hygiene to seasonal menu creation, cocktail development, shrink prevention, training, staffing, marketing and more. Ask it anything.

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10 hours/month support
All features included

Ask Service Support Anything:

  • 1.Create three autumn specials using ingredients I already have.
  • 2.Write a vegan dessert with a 70% GP.
  • 3.Give me a daily cleaning schedule for a small kitchen.
  • 4.Design a profitable brunch menu for a café.
  • 5.What's a simple way to reduce draft beer wastage?
  • 6.Write a 5-minute pre-service huddle for FOH.

Plus countless more across BOH, FOH, labour, stock, marketing and training.

Everything your operation needs — all in one place

Service Support is your always-on partner for the operational jobs that actually move the needle.

Menu & GP Support

Turn ideas into dishes and menus with clear costings, GP targets and batch quantities.

Recipe Builder

Get full recipes with ingredients, weights, allergens, prep steps and scalable production.

BOH Operations

Prep lists, mise en place, workflow, station setup and service readiness for busy shifts.

FOH Service Flow

Guest journey, upselling, speed of service, table management and complaint handling.

Labour, Stock & Waste

Simple, practical ways to tighten control, protect margin and reduce waste without killing quality.

Training & Development

Short, sharp micro-learning for BOH and FOH teams. No jargon, just what actually works.

Real Questions, Real Answers

Ask it anything. Seriously — anything.

From cocktails to compliance, from rotas to recipes, from waste to website copy. Service Support is your full-operation knowledge base.

Q1:Create three autumn specials using ingredients I already have.
Q2:Write a vegan dessert with a 70% GP.
Q3:Give me a daily cleaning schedule for a small kitchen.
Q4:Design a profitable brunch menu for a café.
Q5:What's a simple way to reduce draft beer wastage?
Q6:Write a 5-minute pre-service huddle for FOH.
Q7:Turn my supplier price list into five high-margin dishes.
Q8:Help me plan a Valentine's Day set menu.
Q9:How do I train a new KP so they don't drown on their first shift?
Q10:What should my labour % target be for a 100-cover restaurant?
Q11:Create a cocktail list using gin, rum and seasonal fruit.
Q12:How can I cut shrink and stock losses in the bar?

Built for every part of hospitality

If you serve guests, run shifts or manage a team, Service Support can support you.

Restaurants
Pubs & Bars
Cafés & Coffee Shops
Hotels & Resorts
Takeaways & Dark Kitchens
Events & Venues
Leisure & Tourism
Multi-Site Operators

What operators are saying

"This has become our go-to problem solver. From menus to labour to service, it just gets how the operation works."

T

Tom

Independent Restaurant Owner

"The GP support alone paid for the subscription in the first week. We've tightened margins without cutting quality."

S

Sarah

Pub & Kitchen Operator

"Our team actually like using it. Training is faster, more consistent and doesn't feel like a lecture."

M

Mark

Multi-Site General Manager

Available 24/7

Simple, predictable pricing. Built for real operators.

Service Support is priced so it's cheaper than adding another person to the rota — but available 24/7. Every plan includes a minimum of 10 hours of operational support per month, plus access to the full toolkit.

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Trusted Partner

Part of The Retail Support Group

Service Support is built on years of real-world retail and hospitality experience. It's designed for operators who want clear, simple, commercial support — not 40-page reports or corporate jargon.